This category covers general information about the platform including compatibility with browsers, general troubleshooting steps and best practise.
- ★ Why do I get "No profiles selected" on scheduled or sent messages?
- ★ Where should I check if my message hasn't been posted?
- Why do images look different when posted through Sendible?
- Why doesn't posting rich text format work?
- Why do link previews appear differently on Facebook or Twitter?
- Why are my posts being duplicated?
- ★ Troubleshooting Facebook Page permissions/access checklist
- ★ How do I reconnect Facebook Pages in bulk?
- ★ How do I address a Facebook Permissions issue?
- ★ How do I reconnect a Facebook profile?
- Why is my link preview metadata not appearing on Facebook?
- Why is the image for my Facebook page displaying a question mark?
- ★ [Resolved] Why customers were unable to access their dashboard - Friday, 28 May 2021 (updated at 15:15 pm BST)
- ★ [Resolved] Facebook streams reconnection issue - Wednesday, 5 May 2021
- ★ [Resolved] Chrome Extension Unavailable for Download
- ★ [Resolved] Facebook Failing To Send "Looks like Facebook put a restriction on this app"
- [Resolved] Posts not publishing at the correct time to social sites - 15/04/2021
- Split Posts from Profile Lists Removal