Getting Started
Ease into using the Sendible with articles focused on key sections of the dashboard and explanations of common terms.
Getting Started
Overview and Basics
Service Status
Site Status General
Services
Adding Services
- ★ How do I add an Instagram Scheduling Service?
- ★ How do I add Facebook Services in Bulk?
- ★ How Do I Add My Facebook Page To Sendible?
- How Do I Add a Google My Business Service?
- How do I add an Instagram Business Posting Service?
- Image Services on Sendible
Managing Services
- ★ How do I share services in bulk?
- How do I enable split posting for a Service List?
- How do I create and manage service lists?
- How Do I Set Up Custom Fields?
- How Do I Edit Or Delete The Services I've Already Added?
- How Do I Share Or Transfer Services?
Compose and Post
Composing Messages
- ★ Getting Started with Smart Posts
- ★ Facebook Dark (Unpublished) Posts
- ★ How Can I Post to Instagram Using Sendible's in-App Notifications?
- ★ How do I use Snip.ly?
- What Is the Recommended Image Size for Google My Business
- Bulk customization of messages
Engage
Viewing Messages
- ★ How do I copy a Queue?
- ★ What Is The Priority Inbox?
- Where Can I View My Completed Tasks?
- Where Can I View The Tasks Assigned To Other User Accounts?
- Where can I check my assigned tasks and message sent for approval that I need to handle?
- Where Should I Check If My Message Hasn't Been Posted?
Measure
Checking Reports
- Reports Glossary
- How do I link my Google Analytics account to Sendible?
- How Do I Export Information As A CSV File Or HTML?
- How Do I Send A Branded Report Now Or Set It Up To Email Out Automatically?
- How Do I Share A Report With Other Users?
- How Do I Create A Branded Report?
Contacts
Managing Contacts
- ★ How Can I Send Automatic Emails To My Contacts?
- How Do I Set Up SMS Opt-in Keywords
- How Do I Add A Widget To My Website To Capture New Contacts?
- How Do I Create A Mailing List?
- How Do I Bulk Import Email And SMS Contacts?
- How Do I Add A Contact?
Content
Managing Content
Monitor
Monitoring Results
Settings and Preferences
Managing Billing
Managing Users
Managing Preferences
FAQs
Plans
Users
API
Settings
Contacts
- How to export unsubscribed contacts from a mailing list
- How do I create a list of filtered contacts?
- Can different SMS Sender names be set up and used on the same user account?
- Can the 'From' name be changed for SMS messages?
- What mobile providers do you support for SMS?
- Why have contacts been removed from my Mailing List?
Content
- ★ Original Content Articles Feature FAQ
- Recommended image and video formats for Instagram
- When adding or editing an RSS Autoposter, what do all the options in the ‘Post the following content’ field mean?
- Why is my RSS Feed not being accepted?
- Can I auto post Google Alerts?
- Google Alerts - What is the URL you put into SSM to get your Google Alerts started?
General
Compose
- ★ Why are changes to link previews not displaying when posted to Facebook?
- ★ How are link previews handled by different social sites?
- Twitter Blocks Bulk Posting FAQs
- Can I include emojis when bulk importing posts via a CSV file?
- How many characters can be included in an SMS?
- Can I post on Facebook walls where I am not the Admin?
Services
- ★ What is a Service?
- Does Sendible handle all languages?
- How do I search for Tweets from a specific Twitter user?
- Does Sendible Support LinkedIn Groups?
- Can random prefixes and suffixes be added for an RSS Autoposter?
- What are the limits when posting to LinkedIn?
Measure
- ★ How can I track my team's response rate?
- When can I expect to see reporting data once I've added posting services for my social accounts/pages?
- How long is reporting data stored for?
- Will data be pulled from social sites if I only have a Stream service/s set up?
- Will data be tracked if I'm not posting through Sendible?
- Scorecard - what do the definitions mean?
Monitor
Engage
Troubleshooting
Troubleshooting - Google My Business
Troubleshooting - Instagram
Troubleshooting - Compose
Troubleshooting - Services (General)
Troubleshooting - Google+
Troubleshooting - LinkedIn
- ★ How do I check LinkedIn settings or revoke and reconnect LinkedIn?
- Why Is There No Image in the Link Preview for LinkedIn Articles?
- Why are my images cropped either side when posting to Linkedin Profiles?
- Why is my image displaying as a link once it's posted to LinkedIn?
- How Do I Reconnect A LinkedIn Service?
Troubleshooting - Twitter
- ★ How Do I Reconnect a Twitter Service?
- Twitter Automation Policy - Troubleshooting Guide
- Why Can I Only Post To One Twitter Account?
- Why is my link being moved to the end of my Tweet?
- Why have my automations been paused?
- Why Are My Posts Being Declined As Spam?
Troubleshooting - Facebook
- ★ How Do I Reconnect Facebook Pages in Bulk?
- ★ How do I address a Facebook Permissions Issue?
- ★ How do I reconnect a Facebook Service?
- Why is my GIF not being posted to Facebook?
- Why is the image for my Facebook page displaying a question mark?
- I'm Receiving A Message Saying My Geo-targeting Settings Are Incorrect, What Do I Do?
Troubleshooting - General
- ★ Troubleshooting General Issues Checklist
- ★ How Do I Clear the Sendible Cache?
- ★ What's good social posting behaviour?
- ★ Why is there an issue with the image included in my post?
- Troubleshooting WordPress Issues
- Why Do Link Previews Appear Differently on Facebook or Twitter?
White Labels
Additional Features
White Label FAQs
- Can I set the timezone individually for different Clients?
- My White Label site only accepts PayPal payments, why is that?
- How do I point our domain to your servers?
- Is the Support Link or Live Chat visible to my Clients?
- How do I apply for a mobile version of my White Label site?
- What should I do if users are showing as inactive after signing up for a free trial?
Managing your White Label
- How can I change the Configuration of my White Label?
- How can I change the General Settings for my White Label?
- How can I change my White Label design?
- How can I add a custom tab to my White Label?
- How can I force an auto login in the backend for a white labelled solution?
- How do I add the Remote API Key for a User?