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Getting Started
Ease into using the Sendible with articles focused on key sections of the dashboard and explanations of common terms.
Video Tutorials
Our short video tutorials will walk you through the fundamental parts of the Sendible platform. Start learning now.
Getting Started
Overviews and First Steps
Service Status
Site Status General
- ★ [Resolved] LinkedIn Post error - Fetch Image issue
- ★ Experiencing log in issues?
- [Monitored] Twitter security incident
- [Resolved] Instagram posts bounces
- [Resolved] Facebook Posts Going To Photo Timeline - 17/07/2020
- [Sucessfully completed] Monday 13th July 2020 at 10:00 am GMT - SameSite settings update
Users
Managing Users
Adding Users
Services
Adding Monitoring and Autoposting Services
Adding Social Accounts and Pages
- ★ How can I add my Facebook Group?
- ★ How Do I Add a Google My Business Service?
- ★ How do I add an Instagram Business Account to Sendible?
- ★ How do I add Facebook Services in Bulk?
- ★ How Do I Add A LinkedIn Company Page?
- How Do I Set Up Geotargeting For A LinkedIn Company Page?
Adding Blog, Image and other Services
Managing Services
- ★ Where Can I See Services Which Have Been Shared with Me?
- ★ How do I share services in bulk?
- ★ How do I create and manage service lists?
- ★ How Do I Edit Or Delete The Services I've Already Added?
- How can I delete duplicate services?
- How do I enable split posting for a Service List?
Compose and Post
Composing Messages In Bulk
Adding Content
- ★ How can I include an @ tag in my post?
- How will my GIF be handled when posting to a Social Site?
- How can I add a Instagram Geolocation tag to my posts?
- How to Post Native Videos to Linkedin Company Pages?
- How can I edit my images in the Compose Box?
- Using A Call To Actions In Google My Business Posts
Composing Messages
- ★ Getting Started with Smart Posts
- ★ How Can I Post to Instagram Using Sendible's in-App Notifications?
- ★ How Can I Easily Share Content When I'm Browsing The Web?
- How Do I Save a Message from the Compose Box to my Content Library?
- How Do I Save A Message As A Draft?
- How Do I Queue A Message?
Engage
Reviewing and Managing Posts
- ★ Where Should I Check If My Message Hasn't Been Posted?
- ★ How Can I View and Use the Calendar?
- How do I copy a Queue?
- How Do I View My Drafts Folder And Send A Draft?
- How Can I Add, Edit, Share Or Delete A Queue?
- Where Can I View My Scheduled Messages?
Viewing Incoming Messages
- ★ How Do I Reply To A Message?
- ★ How Do I View A Specific Stream?
- ★ What Is The Priority Inbox?
- How Do I Archive, View And Restore Messages In The Priority Inbox?
- Where can I check tasks and messages sent for approval for me or others?
- How Do I View A Conversation?
Measure
Troubleshooting Reports
Creating Reports
Managing and checking Reports
Content
Creating Content and Adding Content Sources
Managing Content
Monitor
Monitoring Results
Settings and Preferences
General Settings and Features
Managing Preferences
Subscriptions and Payments
Subscription and Payments FAQs
Managing your Subscription and Payments
FAQs
White Labels
Plans
Users
Settings
Content
General
Compose
- ★ Video guidelines for social sites
- ★ Image guidelines for social sites
- ★ Why are changes to link previews not displaying when posted to Facebook?
- ★ How are link previews handled by different social sites?
- How do I setup an Instagram First Comment for Instagram Posts?
- Why do images look different when posted through Sendible?
Services
- ★ What is a Service?
- Goodbye Google+
- What are the differences between Instagram Reminder and Instagram Posting (Business profiles)?
- Facebook Profile and Milestone Update FAQ
- Do I need to share services each time I set up a new user?
- Does Sendible handle all languages?
Measure
- ★ How can I track my team's response rate?
- When can I expect to see reporting data once I've added posting services for my social accounts/pages?
- How long is reporting data stored for?
- Will data be pulled from social sites if I only have a Stream service/s set up?
- Will data be tracked if I'm not posting through Sendible?
- Scorecard - what do the definitions mean?
Monitor
Engage
Troubleshooting
Troubleshooting - Pinterest
Troubleshooting - Google My Business
Troubleshooting - Instagram
- ★ Troubleshooting Instagram Business Permissions/Access Checklist
- Troubleshooting Instagram Scheduler Push Notifications Issues
- Why is my Instagram Business profile not appearing in the drop-down list?
- Instagram handled error messages
- How to Reconnect an Instagram Business Service?
- Troubleshooting Instagram Business Profiles
Troubleshooting - Compose
Troubleshooting - Services (General)
Troubleshooting - LinkedIn
Troubleshooting - Twitter
Troubleshooting - Facebook
- ★ How Do I Reconnect Facebook Pages in Bulk?
- ★ How do I address a Facebook Permissions Issue?
- ★ How do I reconnect a Facebook Service?
- Why Is My Link Preview Metadata Not Appearing on Facebook?
- Why is the image for my Facebook page displaying a question mark?
- I'm Receiving A Message Saying My Geo-targeting Settings Are Incorrect, What Do I Do?
Troubleshooting - General
- ★ Supported Browsers and Operating Systems
- ★ How Do I Remove or Revoke Access from Social Media Sites?
- ★ Troubleshooting Services Checklist
- ★ Troubleshooting General Issues Checklist
- ★ How Do I Clear the Sendible Cache?
- ★ What's good social posting behaviour?
Additional Features
Client Connect
White Labels
Additional Features
White Label FAQs
Managing your White Label
- Important steps to take before you start using your new White Label
- How can I change the Configuration of my White Label?
- How can I change the General Settings for my White Label?
- How can I change my White Label design?
- How can I add a custom tab to my White Label?
- How do I create an account for my client so that they can only view information from that account?