Remove or revoke Sendible's access to social sites

When you reconnect your profile between Sendible and a social site, the reconnection sometimes doesn't work as it should. Fortunately, all that is needed is a brand-new connection. Removing the Sendible app and reconnecting the profile will create that brand-new connection.

Important: Removing the Sendible app(s) from a social site can help to fix connection issues, but you must reconnect afterwards. You should only revoke Sendible's access after you've tried the steps outlined in the article Essential troubleshooting steps

Facebook

Switch to your Facebook personal Profile, if necessary (not your Page profile).
Go to your account's Settings & privacy > Settings > Business Integrations.
If you have a lot of integrations, click into the Search business integrations field to the right and search for "Sendible".
Click the Remove button next to the Sendible app, and click Remove again to remove the app. DO NOT click the checkmark for "Delete posts, videos or events Sendible posted on your timeline."
Now return to Sendible and reconnect your Facebook Page profile.

X (Twitter)

Go to More > Settings and Support > Settings and privacy > Security and account access > Apps and session > Connected apps, or go directly to the Connected apps view.
Click on Sendible and then Revoke app permissions.
Now return to Sendible and reconnect your X (Twitter) profile.

Instagram Business

For Instagram Business profiles, access is removed from Facebook. Log in to Facebook and do the following:

Switch to your Facebook personal Profile, if necessary (not your Page profile).
Go to Settings & privacy > Settings > Security and login >Business Integrations.
If you have a lot of integrations, click into the Search business integrations field to the right and search for "Sendible".
Click the Remove button next to the Sendible Business app, and click Remove again to remove the app. DO NOT click the checkmark for "Delete posts, videos or events Sendible posted on your timeline."
Now return to Sendible and reconnect your Instagram Business profile.

Go to Me > Settings & Privacy > Data privacy > Other applications > Permitted services.
If you have a white-label account, look for "Sendible" or "this site".
Click Remove beside the Sendible app.
Now return to Sendible and reconnect your LinkedIn profile.

Google Business & YouTube

Go to My Account > Security > Third-party apps with account access (https://myaccount.google.com/permissions).
Look for "Sendible", or possibly "Sendblur" if you have a white-label account (there are 2 of each in some cases), and click on the one that says Has access to: See, edit, create and delete your Google Business listings. Note, the YouTube permissions may be on a separate Sendible permission.
Click Remove all access
Now return to Sendible and reconnect your Google Business or YouTube account.

TikTok

Removing access for TikTok must be completed through the TikTok mobile app, as TikTok does not allow this to be adjusted via their website.

Open your profile page on the TikTok mobile app
Click the menu in the top right corner, then select Settings and privacy
Click Security & permissions
Scroll down and click Apps and services permissions
Here you will see Sendible listed. Tap Sendible, and then Remove access
Now return to Sendible and reconnect your TikTok profile.

Threads

Removing access for Threads must be completed through the Threads website, as Threads does not allow this to be adjusted via their app.

Open Threads in a web browser and click Settings from the menu in the bottom left corner.
Click Account > Website permissions
Click Remove next to the Sendible app
Now return to Sendible and reconnect your Threads account

Important: Removing the Sendible app from social sites breaks the connection between Sendible and the social site. You must reconnect your profile in Sendible to create a new connection. Read our troubleshooting checklist for these steps!

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