How do I reset the Sendible cache?

The first thing to do when experiencing any issues with the platform is to reset the Sendible cache.

To reset the cache, please follow these steps:

1. Click your name on the top right of the screen.
2. Select Preferences from the drop-down menu. 
3. From the Preferences page, click System Settings on the right.
4. Then click the Reset Cache button.
5. A popup will come up on the screen confirming "Your cache has been reset".
6. Press Ctrl + F5 on your keyboard to refresh the page for Windows or Command + R for Mac.