This page covers the steps you should take if you're experiencing issues posting to your WordPress blog

Failed posts to WordPress are usually due to the following:

• Incorrect information was provided when the profile was set up
• Issues with the settings on the WordPress site itself mean that our integration cannot successfully communicate with your WordPress blog.

Most are fairly simple to troubleshoot, so please review the steps below to make sure everything is set up correctly.

Are you using the correct blog URL?

When entering the blog URL for this profile, please make sure that you enter the main URL, and not the URL for the page the blog is located in. Our system requires just the URL for the WordPress site and will post any updates to the associated blog automatically, so the URL required is:

Correct:https://www.sendiblog.com
Incorrect:https://www.sendiblog.com/resources/blog

Is your site hosted directly on WordPress.com?

The Free and Personal plans for sites hosted on WordPress.com do not support the API.  You must upgrade to the Business plan or higher to enable API access.

Are you receiving a 'Forbidden' error when trying to post?

If you’re receiving the failed message "Forbidden", this usually means that the hosting site of the blog has a firewall blocking the posts.

• The categories you enter in the “Default Categories” field when setting this profile up, may also affect your ability to connect to a WordPress profile.

Please bear in mind, Sendible does not create categories, so you can only enter categories that have already been added within WordPress.

Please click on that WordPress profile on the Profiles page, and then

1. Remove the categories you have added in the Default Categories

2. Click on "Save Settings"

   

Have you turned off all WordPress plugins?

Occasionally, certain plugins may block access for posting messages from third-party integrations. The next step would be to check the plugins.

Turn all the plugins off and try to post again, as sometimes certain plugins can interfere when connecting to the blog. To do this, in the WordPress dashboard, go to: Plugin > Installed Plugins > Select all > Deactivate > Apply.

Still an issue?

No worries! We can take it from here.

Please submit a support ticket and be sure to mention you have gone through the typical troubleshooting steps. In addition, providing screenshots and including where you were and the steps you took when the issue happened will help us resolve it more quickly!