Most social platforms do not support rich text. It only works when publishing posts to WordPress.

If you have selected a WordPress profile for your post, the rich text editor will appear in the 'Original' smart tab, but if you have also selected an additional social profile and switch to their smart tab in the Compose Box, you will see that the rich text editor does not appear.

Still an issue?

No worries! We can take it from here.

Please submit a support ticket and be sure to mention you have gone through the typical troubleshooting steps. In addition, providing screenshots and including where you were and the steps you took when the issue happened will help us resolve it more quickly!