A workspace is your dedicated area for managing a single client, brand, or location in Sendible. If you manage multiple accounts, create a workspace for each to keep them separate and organised.

Create a workspace

When you created your Sendible account, your first workspace was created using the name of the company you specified. 

If you need additional workspaces, go to Settings > Workspaces > New workspace

You'll be asked to give it a name. You can also choose a colour to help identify it and add a logo/avatar. 

You'll automatically be added as a user on the workspace, but if you'll be working with others, you can add additional team members or clients. Adding users gives them access to everything they need within that workspace, whether that's creating content or managing engagement, etc. What they have access to will depend on their user type.

If your team uses an approval workflow, you can select a person to be the 'Post approver' for all posts in that workspace.

Edit workspace settings

If you want to make changes to a workspace, go to Settings > Workspace and click the Edit button for the workspace in question. 

Details

From the details tab, you can update your workspace information, add or remove users, change the post approver, or upload a new workspace logo/avatar image. You'll also be able to change the workspace's time zone.

Publishing

Bitly link shortening

The publishing tab includes an option to use the Bitly link-shortening service for all links added to posts. You do not need a Bitly account, but if you have one and use a custom domain, you can add that information here to have shortened links follow your guidelines.

Rich text editor

Rich text editing (such as bold or italics) is not recognised on most social media platforms. Only if you have a WordPress site connected to Sendible will the rich text options appear in the compose box. If you would like to turn it off there as well, you can set it to 'Always off'.

Pause scheduled messages

The publishing tab includes an option to pause all publishing for a workspace.

This can be useful if you're taking a break from posting or need to temporarily stop all scheduled content during a holiday, planned downtime, or an unexpected event.

When you turn this setting on, all scheduled and queued posts for the workspace are paused and won't be published until you resume publishing.

When you decide to have messages sent from your workspace again, change this setting back to 'off' and then reschedule the posts.

Dynamic fields

Dynamic Fields let you create reusable pieces of information that you can add to your content whenever you need them. For example, if you regularly include a business address, phone number, website, or other details in your posts, you can save them as dynamic fields instead of typing them out every time.

Learn more about using Dynamic Fields 

Switch between workspaces

If you have access to multiple workspaces, you can switch between them at any time.

Click the current workspace name at the top of the left-hand side of the page to open the workspace switcher. From there, you'll see a list of the workspaces you work with. Use the search bar to find a specific workspace, which can be handy when the list is long.

Share profiles between workspaces

It is a best practice to connect a social profile to Sendible once and then share it across workspaces. To do that, go to Settings > Workspaces and click Profile sharing on the right-hand side. 

A dialogue box will open where you can choose the workspace that you want to share the profile with. Then check the boxes next to the desired profiles, and click the '>' icon to move the profiles to the 'currently shared with' box. Click Save when you've shared all the intended profiles.

Have more questions?

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