How Can I Deactivate Or Delete A User?

1. Click on the Settings icon in the top right hand side of the dashboard and then select Users from the dropdown menu.

2. Click the Edit option opposite the User Account you wish to deactivate or delete.

 

 

3. To Deactivate a user, click on the Inactive option so that this is turns black and then select Update User. Inactive Users will still count towards your user allocation however, these users will not be able to login and therefore post out messages, etc.

 

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4. To Delete a user, select the Delete User option instead. Please Note: you will not be able to delete Admin users. You will need to edit these accounts first so that they are no longer Admin users but instead either a Client user or a Team Member user before this option becomes available. You will not able to delete the main Admin user at all as this is the account that billing is linked to. Instead, we recommend editing the user account as required.

 

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