The Social Feeds view allows you to see real-time updates for the social channels that support it, currently Facebook, Instagram, and LinkedIn Company Pages. In most cases, it will be set up automatically when you connect a related profile.

The Social Feeds view is different from the Priority Inbox in several ways. For more information, see this article: Difference between Priority Inbox and Social Feeds.

How to view the social feeds

1. Navigate to Activity > Social Feeds.

   

2. Profiles from both the 'My profiles' and 'Shared with me' views will appear. Click on the name of the social feed you wish to view.
3. Available options will be displayed on the right-hand side of the message. Depending on the social channel, you can repost, like posts, or take other actions. Hover your cursor over an icon, and its function will be displayed.
   Note: The options which appear will differ between social sites, depending on the actions they allow third parties to perform.

The Facebook social feed

For both 'Home feed' and 'Messenger' views, you can click the three dots at the right to translate posts to your default language, refresh the feed, or delegate messages by clicking More > Assign to assign the message to another user.

Home feed

1. Select a Facebook Page, and you'll see its home feed, which you can read and respond to.
2. You can go to the post on Facebook by clicking the globe icon .
3. You can delete posts. They will be deleted from the Social Feeds view and the feed on Facebook. Facebook is the only social site at the moment that allows posts to be deleted like this.
   Note: If you delete a post from the Social Feeds view, it will still appear in the Sent view on Sendible. You can also delete it there if you'd like.
4. You have the ability to delete, like, or reply to comments.

   

Messenger

1. For direct messages, click the Messenger tab at the top of the feed.
2. You have the ability to delete direct messages from the Messenger view. This will not delete the message from Facebook.
3. Click Reply to respond to a direct message.

   

   Caution: You can only reply to Facebook direct messages sent in the past 48 hours.

The Instagram social feed

1. Select an Instagram account, and you'll see its home feed, which you can read and respond to.
2. Within the social feed, you’ll have the ability to add a new comment or reply to comments on posts.
   

   

3. You can click the three dots at the right to translate posts to your default language, refresh the feed, or delegate messages by clicking More > Assign to assign the message to another user.
   

   

The LinkedIn Company Page social feed

1. Select a LinkedIn Company Page, and you'll see its feed, which you can read and respond to.
2. Within the feed, you can add a new comment or reply to comments on the posts.
3. You can click the three dots at the right to translate posts to your default language, refresh the feed, or delegate messages by clicking More > Assign to assign the message to another user. 

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