To ensure your posts are published at the right time, Sendible provides several options for setting time zones. By understanding how those are used and following best practices for setting and managing time zones, you can ensure that your posts are published at the right time and avoid scheduling issues.

Set the time zone for your dashboard

When you first set up your Sendible account, you will be asked to set your dashboard time zone. This is the time zone that will be used to display all activity on your dashboard, including scheduled posts, messages, and some analytics. 

1. Go to Settings > Time zone.

   

2. Click the Time zone drop-down and choose the appropriate location. If needed, choose the exact time zone from the second drop-down list.

   

   Note: Location-based time zones will reflect Daylight Saving Time changes, if applicable.
3. The option to 'apply this time zone to your scheduled messages' will reschedule the times for all posts waiting to be sent. It will not affect previously published posts.

   For example, when the time zone is changed from London to New York, a post scheduled next Thursday for 3 p.m. London time will be rescheduled for 11 a.m. New York time when this option is set to 'Yes'. If it is set to 'No', the post will be rescheduled for 3 p.m. New York time.

   

   Note: This setting will reset to 'No' every time you open the time zone settings. This is expected as it is a one-time adjustment for existing scheduled posts when the time zone is changed.

4. Don't forget to click the 'Apply' button to save your changes.

Different users with different time zones on your account

If you have multiple users on your Sendible account, each user can have their own time zone settings. This will affect how posts appear on the dashboard if they were scheduled by another user who has set a different time zone.

For example, if a post was scheduled for 10 a.m. by a user in New York, but your dashboard time zone is set to the London time zone, the post will appear on your dashboard as scheduled for 3 p.m.

To ensure that posts publish at the intended time, it's essential to communicate with other users on your account about time zone settings. If needed, you can also adjust individual posts by editing the post and changing the scheduled time.

Computer time zone vs dashboard time zone

It's important to note that your computer's time zone may differ from your Sendible dashboard time zone. This can affect how posts appear on your dashboard if you create or schedule posts from different devices. For example, if you create a post on your laptop while travelling in a different time zone, the post may appear on your dashboard as scheduled for a different time than expected.

To avoid this issue, it's recommended to use a consistent time zone across all devices and to check your scheduled posts on your dashboard to ensure they are scheduled for the correct time.

FAQs

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