[Resolved] Image Editor Not Loading - 09/01/2023 20:15 GMT

Update: 09/01/2023 20:15 GMT

We have reverted the change that originally caused this issue to occur. You should no longer experience this issue when editing your images. Please close down and re-open Sendible to see this change.

What is the issue?

We have reports from users that when attempting to upload and edit images using the image editor, it will be stuck loading and they will eventually receive an error that the webpage has timed out. Our development team is currently looking into this issue and we will post an update once it has been resolved.

Workaround

None at this time

Next Steps:

Once we have an update on the completed development of this issue and the release of a fix we will update this article

If you have any questions with regards to this issue or concerns, please feel free to submit a ticket, and we will get back to you as soon as possible.