FAQs: Special subscriber annual discount
This article covers questions about changing to an annual subscription and taking advantage of any special discounts available. You may have been directed here following a promotional email offering a 30% discount when changing to annual subscription payments.
Is the 30% discount available to new subscribers?
To qualify for the special subscriber discount, some criteria need to be met. These include that:
- You are currently subscribed on a monthly subscription.
- You have been a Sendible customer for more than 90 days.
- You currently do not have any other discount on your subscription.
- You contact us whilst the promotion is active.
Why are you offering this discount?
We want to reward you for being a Sendible subscriber, and as a thank you, we are offering this discount to all qualifying customers 😍😍
How soon would this discount take effect?
Once you have changed to an annual subscription, the 30% discount will take effect from your next billing date when you’ll also be charged the annual amount for your subscription.
How long will the discount last?
The discount will last until the end of your subscription or should you choose to change your payment frequency.
I’ve cancelled my previous subscription and want to take advantage of this offer?
Please contact our sales team at firstname.lastname@example.org with the subject “Returning Customer Offer”. Let's open up communication and see what can be done.
If I change plans, can I still get the discount?
Of course 😍😎 If you already have a special subscription discount, we will honour this regardless of your account level.
I love the 30% discount but want to return to paying monthly, do I still qualify for the discount?
The 30% discount is available for existing customers who pay annually. However, further discounts are available upon discussion.
If I add extra users to my account, do I still get the discount?
You sure do 😁🥰
Can I pay via bank transfer or PayPal?
You sure can 😎 😍 If you prefer another payment method, such as PayPal or bank transfer, this will have to be handled via invoicing. As this is a manual process, a 3% processing fee will be applied to all payments. Please reply to the offer email you have received for further details.
How much will the discount be in real terms?
As we offer a lot of customisation in our plans, the below chart is based on the standard option for accounts though this may differ depending on the number of users on your account.
How do I take advantage of this amazing offer?
Reply to the email you have received, and we will take care of everything for you. If you have arrived on this page without an email and meet the criteria listed, email email@example.com with the subject “Sendible Subscriber Annual Discount Offer”.