There are some common errors you might encounter when your post is rejected when posting to your WordPress.org and WordPress.com profiles. We'll help you understand what they mean and how to prevent it from happening the next time.

To find any posts that haven’t successfully made it to WordPress, go to Published > Undelivered and look for the related error message:

Profile settings issues

Not Found

• Explanation: The URL was not found when the post attempted to go out.
• Solution: Make sure the URL is set to the domain of website.com instead of website.com/blog.

Invalid URI: The format of the URI could not be determined.

• Explanation: This means there was an issue in the formation of the address of the website URL or some other link.
• Solution: You would need to add https:// to the URL in the settings area.

Server returned a fault exception: [403] Incorrect username or password.

• Explanation: The incorrect username/password was added to the profile.
• Solution: Please adjust the username or password in the settings and confirm that it is the login used to access WordPress.

The remote name could not be resolved: 'website.com'

• Explanation: The URL was not found when the post attempted to go out.
• Solution: Make sure there are no spelling mistakes with your URL, and that the web address matches your website exactly, for example, make sure https:// and www have been added to the URL if that is how your web address is displayed.

Blog permissions issues

Posting failed because the WordPress endpoint xmlrpc.php does not exist. Add /xmlrpc.php to the end of your WordPress site's URL to check the results of your 404 error. Visit this page for more information and for help to re-enable xmlrpc.php on your WordPress site: https://codex.wordpress.org/XML-RPC_Support

OR

Posting failed because the WordPress endpoint xmlrpc.php is blocked. Add /xmlrpc.php to the end of your Wordpress site's URL to check the results of your 403 error. Visit this page for more information and for help to re-enable xmlrpc.php on your Wordpress site: [stripped link]

• Explanation: This error message indicates that the connection to your WordPress profile is broken, as there may be an issue with the XML-RPC for the page.
• Solution: Add /xmlrpc.php to the end of your WordPress site's URL to check the results and see if you are given an error. If you see any message other than "XML-RPC server accepts POST requests only." you will need to enable and allow access to XML-RPC on your WordPress site.

You do not have permission in order to do this task, please check with the admin that your account has access to this feature.

• Explanation: The user role you have been assigned on the WordPress site does not have sufficient permissions for posting.
• Solution: Be sure your user role on the WordPress site is set to Administrator, Editor, or Author to post successfully from Sendible.

Temporary connection issue

Unable to connect to the remote server

• Explanation: This error message is usually displayed when WordPress is having some downtime while posting.
• Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view.

The operation has timed out

• Explanation: This error message displays when WordPress is experiencing temporary issues.
• Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view.

WordPress did not acknowledge that your message was successfully posted. Please check your WordPress site to ensure that it was published. You can check the error and resend the message from within the Undelivered section in your account.

• Explanation: This error message is usually displayed when WordPress is experiencing a temporary issue, and we cannot confirm that the post has made it to WordPress.
• Solution: Please check your WordPress blog to see if the message has made it. If not, please try to schedule the message again.

Unknown errors

An unknown error has occurred. Please wait a few minutes and then try posting again. If the post still fails, please contact us for assistance.

• Explanation: This error can happen when the user role you have been assigned on the WordPress site does not have sufficient permissions for posting
• Solution: Be sure your user role on the WordPress site is set to Administrator, Editor, or Author to post successfully from Sendible.

An unknown error has occurred. Please wait a few minutes and then try posting again. If the post still fails, please contact your administrator for assistance.

• Explanation: This error message is usually displayed when WordPress is having some downtime while posting.
• Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view.

Still an issue?

No worries! We can take it from here.

Please submit a support ticket and be sure to mention you have gone through the typical troubleshooting steps. In addition, providing screenshots and including where you were and the steps you took when the issue happened will help us resolve it more quickly!