Deep Dive into Profiles

Every week the Customer Success and Customer Support teams come together to walk through tips and tricks around Sendible's dashboard. If you're unable to join our weekly Webinars, watch back in your own time and you don't have to miss a thing.

This article outlines all the Sendible Webinars around profiles.

Deep Dive Into Sendible’s Client Connect Feature

Do you manage profiles for your clients but you aren't an admin on their accounts? Did you know you can use Sendible's Client Connect widget to have your clients safely connect in their profiles to your Sendible account? Join our Customer Success Manager, Heather and Customer Support Agent, Sarah as they walk you through all of the main benefits of our Client Connect feature.

In this 30-minute webinar, they'll cover the following topics:

  • Why to use Client Connect

  • How to setup Client Connect

  • What Client Connect looks like for your clients

  • What you need to know as an Admin

This session ends with a 15-minute live Q&A.

Want to jump to a specific chapter:

  • What is Client Connect? - 3:04
  • How to set-up Client Connect? - 4:07
  • What does Client Connect look like for clients? - 6:58
  • What happens when a profile is connected through Client Connect? - 7:53
  • How to modify your existing Client Connect widget? - 13:07
  • Q&A - 14:48

Deep Dive Into Sendible’s Profile Lists

Are you looking to save time when scheduling to the same group of profiles? Profile Lists allow you to group related profiles together to then quickly select them when composing a new message. Join our Customer Success Manager, Heather and Support Agent, Faranaaz as they walk through how to use Sendible's Profile Lists.

In this 30-minute webinar, they'll cover:

  • How to set-up profile lists

  • How to share profile lists with other users

  • How to compose using profile lists

This session ends with a 15-minute live Q&A.

Want to jump to a specific chapter:

  • What is a Profile List and how to create a new one - 2:49
  • How to add profiles to a Profile List - 7:04
  • How to use a Profile List - 10:27
  • Q&A - 13:06

Deep Dive Into Sendible's Services to Profiles Update

We hope you're enjoying our recent update from Services to Profiles!

This week we will be covering all details of the update and will be ready to answer your questions. Join our Customer Success Manager, Heather and Customer Support Agent, Sarah as they discuss what has changed and how you may be impacted.

This session will end with a 15-minute live Q&A to help answer any questions you may have!

Want to jump to a specific chapter:

  • Services are now Profiles - 2:51
  • Facebook Profile changes - 4:50
  • Twitter Profile changes - 6:25
  • Additional Facebook updates - 8:00
  • Changes with your Streams - 9:35
  • Do I need to reconnect? - 17:53
  • Q&A - 19:11

Deep Dive into Reconnections with Sendible

If a profile becomes disconnected, reconnecting it is key to ensure you can continue to successfully publish. 

In this 30-minute webinar, they'll cover the following topics:

  • Service reconnection notifications
  • How to reconnect a service
  • How to manage your reconnections

This session will end with a 15-minute live Q&A focused on reconnections within Sendible.

Want to jump to a specific chapter:

  • Reconnection process - 3:41
  • What's happening behind the scenes of a reconnection - 8:45
  • Why do you need to reconnect - 10:12
  • Reconnections notifications - 15:42
  • Best practices - 20:51
  • Q&A - 24:22

 

Would you like to join our Webinar to have your questions answered on a specific topic? Register now to our upcoming events.

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