[Resolved] Saving Facebook Service Issue


[Update] Monday 18th October, 2019 7pm UTC

We have now released an update that should address the issue preventing you from successfully saving settings when adding or editing a Facebook Service to Sendible.

If you are experiencing any further issues posting to Instagram, please let us know by submitting a ticket and we'll be happy to help.


Monday 18th October, 2019 5pm UTC

After a release earlier today, we are experiencing a known issue when adding or editing a Facebook service. 

Some users may experience the issue of when adding a Facebook Service or editing a Facebook service, the Save Settings button is greyed-out (disabled).

A quick workaround is to refresh the page (F5 in the connection pop-up with the greyed-out button), and this will reload the page and enable to Save Settings button.

We are very sorry for the inconvenience that this is causing our users and will provide you with an update as soon as we can.

If you have any questions with regards to this issue or concerns, please feel free to submit a ticket, and we will get back to you as soon as possible.

Have more questions? Submit a request