Issues with Google My Business - Resolved 05/03/2019

Resolved: 05/03/2019

Thank you for your patience while we've been looking into this. We've are pleased to confirm that the fix has now gone live so that this should no longer be an issue.

Please reset the Sendible Cache to make sure you're running the latest version of Sendible with the fix included.

Again, we apologize for any inconvenience that this has caused. If you need any further assistance, let us know! :)

Update: 05/03/2019

We've been able to identify the cause of the issue and are working to release a fix as soon as possible. 

Investigating: 05/02/2019

A number of users have reported issues with Google My Business scheduled messages bouncing and not going out.

Users may be receiving the following bounced message:

The Media Resource Name is invalid: ...

We are currently investigating what could be causing this issue and are looking to reach out to Google with regards to any updates that are needed on our end.

 

We are monitoring the issue and will update you as soon as we can. We apologize for any inconvenience that this has caused.

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