Why can’t I see the thumbnail on my Facebook posts?

To see the thumbnail on Facebook, make sure that auto-play is off in your settings.

 

If you’re using Facebook on your browser, you can turn off auto-play videos this way:

  • Go to the drop-down menu at the top right of the page.
  • Select “Settings & Privacy” > “Settings.”
  • Look for the “Videos” listing on the left-hand menu. Inside of that option is a toggle where you can turn off auto-playing videos.

Facebook has similar options available for its iOS and Android apps:

USING THE IOS APP

  • Click the menu button on the bottom of your screen.
  • Once you’re there, tap “Settings & Privacy,” then “Settings.”
  • Scroll down until you find “Media and Contacts,” then tap “Videos and Photos.”
  • Finally, once you find “Auto-play,” you can turn off the feature.

USING THE ANDROID APP

  • Click the menu button at the top right of your screen.
  • Once you’re there, scroll down and tap “Settings & Privacy,” then “Settings.”
  • Scroll down until you find “Media and Contacts” and tap on it.
  • Tap on “Auto-play” and set it to “Never Auto-play Videos.”
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