LinkedIn undelivered error messages
This article covers common reasons why your post might be rejected by LinkedIn when posting to your LinkedIn Personal or Company Page profiles. It helps you understand what they mean and how to prevent it from happening the next time.
For any posts that haven’t made it to LinkedIn, check your Undelivered view for error messages in your dashboard by going to Publish > Undelivered
Reconnection Errors:
LinkedIn is experiencing a connection issue. Please reconnect your LinkedIn profile from +Profiles
- Explanation: This error can appear when there is an issue with the access token for LinkedIn and the account needs to be reconnected.
- Solution: Check out our article, Reconnect a LinkedIn Profile, for detailed instructions on how to reconnect your LinkedIn profile, then try re-posting your message from your Undelivered view.
Image/videos incorrect size
The image you have attached exceeds
the maximum width and height requirements for LinkedIn. For best results,
please select another image that has the accepted width of up to 900px and
height of 470px.
- Explanation: The image or video does not meet LinkedIn's requirements when posting from an API. These can be different than what is allowed when posting directly on LinkedIn.
- Solution: Please see the Image guidelines or Video guidelines for the recommended sizes. Thereafter try re-posting your message from your Undelivered view.
We could not publish your video
to LinkedIn. Please try again.
- Explanation: The video does not meet LinkedIn's requirements when posting from a third-party platform.
- Solution: Please see the Video guidelines to see the recommendations for LinkedIn. Thereafter try re-posting your message from your Undelivered view.
Temporary connection issue at LinkedIn:
LinkedIn servers are unavailable at the moment. Please wait a few minutes before posting again. If you have an image attached, make sure the file is not corrupted and there's no special characters on the file name.
- Explanation: This error message is usually displayed when LinkedIn is having some downtime at the moment you are posting.
- Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view. If it fails with the same error message please check downdetector.com for any LinkedIn outages.
504 Gateway Timeout
- Explanation: This error message displays when LinkedIn is experiencing temporary issues.
- Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view. If it fails with the same error message please check downdetector.com for any LinkedIn outages.
There was an unknown error on LinkedIn's end which prevent your post from
being sent successfully. Please try again.
- Explanation: This error message displays when LinkedIn is experiencing temporary issues.
- Solution: Wait for 5 to 10 minutes before you try re-posting the message from your Undelivered view. If it fails with the same error message please check downdetector.com for any LinkedIn outages.
Image didn't upload correctly/broken
LinkedIn unknown media status value
- Explanation: The video could be too large, have the wrong height/width, or have an incorrect bitstream. Please verify the details of the video file and try to post again.
- Solution: Please see the Image guidelines or Video guidelines for the recommended sizes. Thereafter try re-posting your message from your Bounced view.
Post rejected by LinkedIn
Target audience does not meet 300 follower minimum:
- Explanation: This error will appear when you are trying to post to a LinkedIn Company Page that has geotargeting set up with an audience that doesn't meet the 300 follower minimum.
- Solution: Please adjust your LinkedIn geolocation to allow for an audience of greater than 300 followers. Please see our LinkedIn Geotargeting setup guide for more information
Size of array cannot be higher than the maxLength
- Explanation: This error message is indicating that the LinkedIn post is over the maximum character limit.
- Solution: Please edit your post to be under the LinkedIn character limit and try re-posting.
You can't send duplicate content
to the same company page or profile. Please check Profiles > My Profiles
if the same company page or profile has been set up twice.
- Explanation: LinkedIn does not allow for duplicate messages to be sent to a Company Page or personal Profile within a short time frame (usually 10 minutes). This error is triggered when a post is sent to the same Profile or Company Page and scheduled to go out at the same time or in quick succession.
- Solution: Please verify that you are only sending one version of the post to your LinkedIn account. Try re-posting to only one of the accounts, and if you're still seeing this issue with your post please submit a ticket with the post in question and we will investigate further.
LinkedIn has declined this post as it’s a duplicate of a post that was published to this Profile recently. If you do still wish to send this post, please adjust the content before attempting to send it again.
- Explanation: LinkedIn does not allow for duplicate messages to be sent to a Company Page or personal Profile within a short time frame (usually 10 minutes). This error is triggered when a post is sent to the same Profile or Company Page and scheduled to go out at the same time or in quick succession.
- Solution: Please verify that you are only sending one version of the post to your LinkedIn account. Try re-posting to only one of the accounts, and if you're still seeing this issue with your post please submit a ticket with the post in question and we will investigate further.
Still an issue?
No worries! We'll take over from here.
Please submit a support ticket and be sure you mention you have taken the three typical troubleshooting steps. If you can provide screenshots of the issue and the steps you took to replicate the issue, even better!