Meta has made updates to their API which has affected the data we are able to report on for Facebook Pages. You can learn more about their reasoning for this in their announcement.

How will this deprecation affect Sendible reporting?

Because of these changes, the following Quick & Custom Report modules will be affected starting 10 September 2024

Facebook Quick Report - Activity Overview Module

The Page Consumption metric is no longer able to be retrieved and this data will be removed from the Quick Report

Facebook Quick Report - Demographics - People Reached

These metrics are no longer able to be retrieved and this section will be removed from the Quick Report

Facebook Quick Report - Post Impressions

The Facebook metric used to measure impressions has been updated.

Facebook Quick Report - Top Performing Posts

Click data will now be based on Total Clicks instead of Unique Clicks

Engagement Report - Top Posts & Top Photos

Click data will now be based on Total Clicks instead of Unique Clicks

Custom Reports - Negative Feedback

This module will no longer return any data and will be removed automatically

Custom Reports - Check-Ins

This module will no longer return any data and will be removed automatically

Have more questions?

We'd be happy to help!

Please submit a support ticket with your questions. Providing screenshots or a video to explain what you expected or wanted will help get answers more quickly!