Where Can I View My Sent Messages?

This article covers the sent view where you can check for messages that have been published previously so you can re-send them or save them as drafts or to your Content Library for later use.  

Please Note:
The Sent view will display posts that have been sent to social sites. However, if a post hasn't been published on the social site, the post could have been rejected due to an error. To find out more information about this, check out Where Should I Check If My Message Hasn't Been Posted?

1. Click on the Engage tab.

2. Then select Sent from the list to the left.

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3. Your Sent messages will be displayed. From here you can select in Bulk and Delete in bulk.

4. Using the More option you can export your Sent messages to a CSV, export via HTML or Schedule in bulk.

5. You can also Refresh the page if your Sent message isn’t displayed yet.

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6. You can also import messages in bulk when in the Sent view.

7. You can filter the posts for a specific date range.

8. Use the Filter option to filter by Channel, eg. Facebook, Twitter and LinkedIn.

9. You can also view the other Sent messages for those in your User Group. Deselect your user name and then select the name of the User Account you wish to view from the dropdown menu.

 

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10. You can also Search for a specific message using one or more Keywords from the body of the message or by the Service or List name.

11. Using the options directly on a message, you can Delete or Repost that message.

12. The Initials display the name of the user account that has sent the message.

 

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