Access information about accounts interacting with your posts
Curious about identifying the individuals engaging with your social media accounts? Well, you're in luck! Simply navigate to the Activity tab and click on Social Feeds to explore your posts, likes, and comments. You can also access detailed information about the social accounts that have interacted with your posts.
- Click on the Name of the Facebook account displayed in the message.
- The following window will display three options: Bio (shown by default when first clicking the Name), Stream, and Tagged. The Bio (Biography) section shows the text that is placed into the Intro section on the Facebook Page that you are viewing (this will need to be filled out by the owner of the page directly on Facebook for it to be pulled into the system)&
- The Stream section will display recent posts that the account you are viewing has published recently.
- Finally, you will see the Tagged section, which displays the recent posts that the account you are viewing has been tagged in.
- Click on the Name of the LinkedIn account displayed in the message.
- LinkedIn only provides the Bio section for LinkedIn Company pages.
No information is displayed for Instagram accounts when you click on a User. Instead, you are taken directly to the Instagram account to view their information.
Google My Business
Currently, Google My Business is not supported in the Social Feeds view.
Currently, Twitter is not supported in the Social Feeds view.
TikTok
Currently, TikTok is not supported in the Social Feeds view.
Note: Please remember, should you wish to go directly to the social media profile, select the Full Profile button where this is available. You’ll be taken to that profile on the appropriate social media site.
This is in the bottom right-hand corner of the pop-out and is visible no matter which tab you are currently in.