View the Social Feed for Twitter

This page covers Twitter social feeds and the options available so you can read and respond to updates like Direct Messages in real-time.

1. To view your Twitter social feeds, go to Activity > Social Feeds.
2. Select a Twitter profile that you want to read and respond to updates in real-time.
3. By default, when you select a Twitter stream, you'll be on your Home feed.
4. Here is where you can view the original source on Twitter.
5. You have the ability to repost.
6. You have the ability to like comments.
7. You have the ability to view the full conversation of the specific tweet.
8. You have the ability to retweet a tweet from a specific Twitter profile.
9. If you want to reply to the Tweet privately, you can select the DM icon.
10. You have the ability to respond to comments from the Twitter stream.
11. For direct messages, click the DM icon.
    Note: You can take fewer actions when replying to a direct message than responding to comments within the Home feed via Twitter’s API.
12. You have the ability to delete direct messages from Twitter DM.
13. You have the ability to Retweet a direct message publicly on your Home feed.
14. Click Reply to respond to any direct messages.
    Note: There are other views that give you the ability to check all @ mentions, Tweets and Retweets from a specific profile.
15. The Mentions tab will let you view any Tweets where your Twitter profile has been mentioned.
16. The Tweets tab will let you view all Tweets from your Twitter profile at a quick glance.
17. The Retweeted tab will let you view all Retweets from your Twitter profile at a quick glance.
18. The Followers tab will let you view all the Followers from your Twitter profile at a quick glance.
19. For both Home feed and Direct messages, you can also delegate responding to messages by clicking on More > Assigning the message to another team member.