Why is nothing displaying in the dropdown menu when trying to add a Facebook service?

 This applies to services for the following:

- Facebook Pages

- Facebook Groups

- Facebook Ads

 

This will normally happen for one of two reasons:

1. If you've skipped some or all of the permissions requested by Facebook. All permissions must be accepted in order for Facebook to allow us to retrieve your pages/groups. To address this, please see this page for steps to revoke the Sendible App on Facebook so that permissions can be re-accepted.

 

2. The Facebook Profile you're logged into has not been given Admin access via Facebook Manager for the Page/s or Group/s you're looking to add. In order to accept App permissions, you must have Administrator access to the Facebook Page/s or Group/s you're looking to add. Please see this page for more information on Facebook Page roles. Once you have been given Admin access or have logged into the Facebook Profile that is Admin of the page, the relevant Facebook Page/s or Group/s should then appear in the drop-down menu.

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