Can the 'From' name be changed for SMS messages?

Yes, this can be done in certain countries. Unfortunately, countries like the US are not supported.

To check if is going to be possible to change the 'From' name, please send a test SMS to yourself (if you are in the relevant country) and see if the SMS ID appears on your phone - it would display as 'Sendible' as opposed to a number if this is supported.

If you would like us to change the name, there will be a one-off charge of $85 or £85 or 85 EUR (dependant on the currency being used to charge for your plan).

So that we can process this for you, please submit a support ticket with the name you'd like to use and confirmation that you're happy for us to charge the one-off payment to the card on file.

Please note: the name provided needs to be less than 11 characters long.

Related article: 

Can different SMS Sender names be set up and used on the same user account?

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